Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges vary per product. Please email at or use the contact form to the right if you have any questions.

Which payment methods are accepted in the Online Shop?

We accept Visa,  Mastercard and PayPal. if you prefer to Interac us as payment for your order please email us at

How long will delivery take?

There has been a massive disruption to the global supply chain, both from the pandemic and with the blockage of the Suez Canal. Delivery times can take up to 8 weeks depending on the product. Send us an email or use the form if you want a delivery time for a specific product. Thanks in advance or your patience as we all work towards our new normal.

How secure is shopping in the Online Shop? Is my data protected?

We use Square and Paypal as our payment processors. At no time do we every come in contact with with or have access to your credit card or PayPal account info. 

What exactly happens after ordering?

After you payment is processed we have the order shipped to you using the most expedient method possible. We use all the major delivery companies as well as Canada Post.

Do I receive an invoice for my order?

You will receive a receipt for your order immediately upon completion of your order.

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